Bespoke AI Agent for Healthcare Provider
Creating a custom AI agent that automated administrative tasks, reducing processing time by 78% and improving data accuracy by 94%.
The Challenge
A national healthcare provider was struggling with administrative overload, with staff spending up to 40% of their time on repetitive paperwork and data entry tasks. This was reducing time available for patient care and creating a significant backlog of administrative work.
Our Solution
We developed a bespoke AI agent that could understand, process, and act on healthcare-specific documentation. The solution included document understanding capabilities, integration with electronic health record systems, and automated workflow processing that adhered to strict healthcare compliance requirements.
Results
- 78% reduction in administrative processing time
- 94% improvement in data accuracy
- Staff time spent on paperwork reduced from 40% to 12%
- Annual cost savings of £1.2 million
- Improved staff satisfaction and reduced burnout